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Tag: Virtual Account

cPanel: Exclude Folder/Files from Backup

Did you know that cPanel actually designed to be able to disallow certain folder/files to be backed up from your cPanel backup?

To accomplished this, you may look for the configuration file name cpbackup-exclude.conf. This configuration file exists in your virtual account root folder such as /home/username/cpbackup-exclude.conf.

If this file is not exist, you may simply create it.

touch /home/user/cpbackup-exclude.conf

Then you may open this file and enter the desired folder/files. The file format could be as below,

*/.wysiwygPro_*
*/core.[0-9]
*/core.[0-9][0-9]
.MirrorSearch
.cpan<
.cpanel/caches
.cpanel/datastore
.cpcpan
.wysiwygPro_*
access-logs
core.[0-9]
core.[0-9][0-9]
public_ftp/.ftpquota
Posted on April 19, 2012Categories cPanelTags Caches, Configuration File, cPanel, cpanel cpbackup, cpanel exclude backup, cpanel exclude cpbackup, cpbackup, File Format, Folder Files, Logs, Root Folder, Virtual Account

cPanel email quotas are incorrect

Sometimes, you may get the email quotas exceeded but your mailbox is actually not using so much spaces.

The mailbox [email protected] is full or very close to full.

You should remove some emails from the box as soon as possible to prevent
losing any future mail.

This mailbox is currently 100.00% (251.76/250.00 Megs) full.

There do have 2 methods to fix this issue.
1. You may go to the mail directories of your virtual account, look for the mailbox account and remove the maildirsize file.

2. If the above method not able to fix your problem, run the following command.
/scripts/generate_maildirsize –force username

Where the username is your cPanel username.

Posted on June 19, 2010April 8, 2012Categories cPanel, EmailTags Command Scripts, Email, Issue 1, Mail, Mail Directories, Mailbox, Mailbox Account, Quotas, Virtual Account
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